Privacy Policy

This policy explains how information submitted through the Vaisala website may be used to respond to product, service, calibration and distributor inquiries. The site is built for B2B users, so the information collected through forms usually includes a name, email address, company, country or region, product interest, approval need and application message.

Vaisala uses inquiry information to understand the measurement context and route the request to an appropriate team. For example, an indoor air quality request may be routed differently from an ATEX/IECEx gas detection request, and a district metering question may need regional support familiar with MID or EN 1434 expectations. The purpose is to provide a more useful answer, not to make automated safety or compliance decisions.

The website may also use standard technical data such as browser type, page activity, referring page, approximate region and device information to maintain the site, improve navigation and understand which product categories visitors use most often. Where analytics or cookies are used, they should support site operation and business communication rather than replace direct application review.

Information may be shared with authorized distributors, regional offices, service teams or application specialists when that sharing is needed to respond to a request. Vaisala expects those recipients to handle information responsibly and in line with applicable data protection requirements. The site does not ask visitors to submit sensitive personal data, medical data, payment card data or confidential plant information that is not necessary for initial guidance.

Visitors may request correction or deletion of inquiry information where applicable law provides that right. Some records may be retained when needed for business administration, service history, legal compliance or dispute handling. Security measures are used to protect submitted information, but no website transmission can be guaranteed as completely risk-free. Users should avoid sending highly confidential drawings, passwords or security-sensitive facility information through a general web form.